Gatchell's Wood 'N Crafts

Our Story

Custom Orders are Our Specialty

Matt and Verla Gatchell are the owners of Gatchell’s Wood ‘N Crafts, LLC. Matt is a long-time woodworker and Verla has been sewing since she joined 4-H at the age of 8. The business was first established in El Paso, Texas in 1985. At that time the business focused on selling wood, wood toy parts, clocks, and custom made clocks & furniture. In 1990, the business was closed down when the Gatchell's moved to Wisconsin so Matt could pursue a new career. In 2005, Verla suggested to Matt that he start doing some wood working again. Because of space issues in the basement, Matt became frustrated with trying to do larger projects. Matt decided to try scroll sawing and found his niche in woodworking. Matt had encouraged Verla to make time for her sewing. She saw some patterns for bags and other items using denim. Her denim items made such an impression on her family, friends, and coworkers that people were giving her orders and old jeans! In 2010, Gatchell's Wood ‘N Crafts, LLC was re-established. This time the focus of the business is on handcrafted scroll saw and sewn items.

Custom Orders are Our Specialty

We love making handcrafted items. While you will see a number of items on our website that have become our core products that we sell, we also love the challenge of making custom items. This could be as simple as making one of our core products out of a different material, a different size, or in a different color. Or, it could be the challenge of creating a new item from scratch for a particular customer. Either way, we will strive to exceed your expectations and deliver the item to you that is uniquely yours.

Privacy Policy

Privacy Policy

Information We Collect

To fulfill your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of woodwork or sewn item, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

(a) as needed to provide our services, such as when We use your information to fulfill your order, to settle disputes, or to provide customer support;

(b) when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

(c) if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

(d) as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

Information Sharing and Disclosure

Information about my customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

(a) Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

(b) Business transfers. If we sell or merge our business, We may disclose your information as part of that transaction, only to the extent permitted by law.

(c) Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (1) respond to legal process or to government requests; (2) enforce our agreements, terms and policies; (3) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (4) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 7 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

(a) Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

(b) Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where We are required to store data for legal reasons) we will generally delete your personal information upon request.

(c) Object. You can object to (i) my processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

(d) Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, we, Matthew & Verla Gatchell, are the data controller of your personal information. If you have any questions or concerns, you may contact us at matt@gatchellswood-crafts.com.

Alternately, you may mail us at:

Matthew / Verla Gatchell

Gatchell’s Wood ‘N Crafts, LLC

735 Canterbury Circle

Hartland, WI. 53029